Governments, special districts, utilities, and other similar organizations have some very unique requirements that not all financial/ERP software vendors can handle. For this reason, there are many software solutions that focus on this market – offering government entities a variety of options to consider. We attended the GFOA conference in Atlanta at the beginning of June 2010 and interviewed some of the financial/ERP software vendors that focus on government organizations.
This year, the show was definitely quieter than in past years. No doubt the economy has had a big impact on the number of people attending as governments just do not have the discretionary income to send many people to GFOA. However, as we talked with many of the software vendors, they seem to be seeing an increase in interest and sales from government entities so hopefully things are turning around and the market and economy in general are improving.
Over the next few weeks, we will be publishing video interviews with many of the government ERP software vendors, so watch for them! These videos will help you get some background on the various government software vendor’s ERP products, their target markets, and new functionality that will be released soon. Hopefully, this will help you focus on vendors that may be right for your software selection project. If you would like our take on any of the software vendors that you may be considering, feel free to call us at SoftResources (425) 216-4030 and we would be happy to discuss our experience working with them for our software selection clients, and things to look for as you evaluate them for your requirements.
If you weren’t able to make it to the show, check out the video posted below to get a quick view of the GFOA tradeshow floor and some of the ERP software vendors that exhibited.
Lawson software was originally founded in the 1970′s and remained a private company until December 2001, when they went public. Originally built on the AS400 platform, the software has migrated through the client/server era and now is 100% web enabled which means that you can use a web browser to access the software, as well as thin client options as well. Unlike JD Edwards which similarly came from the AS400 and subsequently got acquired by PeopleSoft and then Oracle, Lawson has remained a stand-alone company. They made a large acquisition in 2005 by acquiring Intentia – a european based manufacturing solution. Last year Lawson was profitable and had $757M in revenues.
The important thing to remember as you evaluate Lawson software is that they have two separate ERP software products – Lawson S3 and M3.
Lawson S3 is the traditional Lawson product. This software is a very strong financial solution that has a very broad implementation base in many different industries. S3 has a particular focus on Financials, Health Care, Non-Profits, Government, and service based organizations. It also has a very strong Human Capital Management (HCM – otherwise known as Human Resources). In fact, many organizations use Lawson’s HR solution as a stand alone HR product even if they do not use Lawson’s S3 ERP product. S3 also touts a very strong reporting tool called Lawson Business Intelligence (LBI).
Lawson M3 came to Lawson through the Intentia acquisition. This ERP is focused on Manufacturing and Distribution companies and is a stronger multi-national solution than S3. (In fact the majority of Lawson international installations and offices are focused on the M3 product). Keep in mind that this product is completely separate from S3. For example, the strong S3 HR solution would require an integration to the M3 product.
With regard to implementation, Lawson has their internal Professional Services Organization, but also has a network of 200+ software integrators in their Lawson Partner Network. Some of these partners focus on S3, while others focus on M3. Make sure that you do an implementation partner selection when considering Lawson to find an implementation partner with experience in your industry and the specific product you are implementing. Many times these partners have more experience in a particular industry at lower billing rates than Lawson’s direct implementation.
We consider both S3 and M3 to be Tier 2 ERP solutions in our 5 Tier Chart(www.softresources.com/software-market-overview). This means that Lawson can compete very favorably with the Oracle suite of products as well as SAP at a lower cost. Over the past 15 years we have been doing software selection consulting, both Lawson S3 and M3 have been selected by various clients. These products are definitely worth consideration as you evaluate your ERP software options.
We are currently working with a client that is considering PeopleSoft – one of the ERP applications that Oracle acquired a few years ago. The PeopleSoft product looks like a possible fit, but it was interesting to note that the salespeople did not talk much about the new Oracle Fusion product and the fact that this new ERP software is less than 1-2 years away from release.
I thought this was very interesting. One would think that a brand new ERP software product from one of the largest ERP software vendors in the world would be promoted heavily. But Oracle is almost completely silent about the development of this product even though they have to be spending many millions of dollars in R&D for this product right now.
Why isn’t Larry Ellison shouting from the tops of the trees that Oracle Fusion applications are coming? Because they are trying to protect the current sales of the e-Business Suite, PeopleSoft, and JD Edwards ERP solutions.
Right after the acquisition of PeopleSoft/JD Edwards, Oracle began talking up the idea of their new Super ERP product “Fusion” that would Fuse all of the best functionality from the 3 ERP products Oracle owns. They were also going to put functionality from other acquisitions such as Siebel and Hyperion into the new solution. It would be web based and facilitate Software as a Service (SaaS) as well as on-premise deployments.
Competitors began seeing this as an opportunity to create uncertainty about Oracle’s current ERP solutions. They asked “Why would you buy e-Business suite when it will be replaced within the next couple of years?” This hurt current sales and revenues, while the Fusion application was still years away from being released. So, they dropped the marketing for the new Fusion ERP Applications product.
In fact, if you go to Oracle’s website there is just a 1-page overview that Oracle’s Fusion applications are under development. Interestingly, the first thing you see is how Oracle will support all of the current products with Lifetime Application Support. Again you can see their concern that the announcement of future Fusion applications will hurt sales of their current products.
Now I do not doubt that when Fusion comes out, Oracle will continue to support companies on e-Business Suite, PeopleSoft, and JD Edwards for a long time. All of them have significant numbers of installations and they receive billions in annual maintenance revenues from these companies. However, when Fusion is released, the focus for new sales will be the Fusion product. This means that the sales goal within Oracle will be to upgrade all of these companies to the new product eventually. Which will be a huge revenue stream for Oracle.
That is why you will hear almost nothing about Fusion until it is released. Just know that if you currently own an Oracle product, or are looking to purchase one, that you will eventually be encouraged to upgrade to Fusion Applications. Make sure that if you are considering an Oracle product, that an upgrade to Fusion is included in your contract.
SunGard is a unique software vendor with its roots actually in the oil business – in the early 1980’s, SunGard spun-off from the Sun Oil Company. Their growth as a software company has primarily been through acquisition – concentrating on 3 software target verticals: Financials, Higher Education and Public Sector.
Recently, SoftResources participated in scripted demonstrations of SunGard’s new flagship product for the Public Sector – BusinessPLUS. BusinessPLUS is the result of an effort by SunGard to integrate its Public Sector software acquisitions into a single, web-based Enterprise Resources Planning (ERP) product. The products included in this integration were: BiTech, Pentamation, HTE, Open Software Solutions, Inc. and Vivista Holdings Limited out of the UK. What about IFAS? IFAS was actually the new name of the BiTech product and used as the basis for the new BusinessPLUS major release approximately 18 months ago. (Software vendor’s like to re-name and re-brand their products so it is important to truly understand the genealogy of the software you are considering!)
BusinessPLUS was considered a “major release” because .NET code was used to bring together several applications with different underlying source code (C++, C#, COBAL, etc.) to create a unified look and feel of the system. .NET technologies allow SunGard to have a web-based product without completely rewriting the source code to these systems. It should be noted that SunGard has some pieces of the “classic” system in their solution that have not been written in the .NET technology. For example, if a payroll clerk is doing head’s down multiple timecard entry, the “classic” timecard screen is best suited for that purpose at this point. However, the parts of the system that have not been enhanced with .NET are likely to be updated over time.
SunGard’s roadmap includes a commitment to develop and enhance BusinessPLUS as their flagship product, In fact, they will no longer sell the older products like Pentamation or HTE and will only support 2 prior versions of the software. This means that customers on the older software solutions will either need to go off maintenance and support their own software internally, or they will eventually move to the BusinessPLUS system. They have formed specific professional services groups for sub-sets of the Public Sector such as municipalities, non-profits and K-12 school districts. SunGard believes this focus will allow current and potential customer’s access to industry experts in their respective fields who understand how the software should work for their vertical market.
SunGard is showing some momentum. They estimate that 30 – 40 customers have either upgraded or purchased BusinessPLUS since its release in November 2008. If you are going through a software evaluation in the public sector, you should definitely consider BusinessPLUS on your list of ERP software solutions.