ADP – A Lot More Than Payroll Processing

Posted by Admin on September 10, 2013 under HCM Software | Be the First to Comment

It’s been interesting watching ADP over the years as they’ve tried to adapt to competition and changing market demands. They’ve been the dominant provider of payroll and related tax filing services, but numerous competitors including PeopleSoft, Ceridian, Workday, Ultimate and others have entered their market with Human Resources solutions that were delivered both in an on-premises scenario, and more recently Cloud-based services (which is basically what ADP has been providing for many years, albeit before “Cloud” became such a hot technology option).

In order to fend off this competition and complement their traditional Payroll processing, ADP has looked for ways to provide Human Resources functionality. To do this, they tried different approaches including acquiring HR software providers, and licensing HR software from others. This resulted in a hodgepodge of many different backend systems that they tried to unify under a single front-end user interface.

But a few years ago they decided to build their own HR solution which would allow them to offer a unified solution that includes both Payroll and HR. So now they have rolled out two different solutions that were written from the “ground up” with a single database to handle payroll, human resources, benefits, on-boarding, applicant tracking, performance management and mobile applications with more enhancements to come.

1. Workforce Now – This was released in 2011 and has done very well. It is geared for companies in the 40 – 1,000 employee range, including those with an international reach.

2. Vantage HCM – This is designed to handle the needs of more complex organizations with over 1,000 employees. It also includes succession planning, learning management and other functionality.

ADP also provides international payroll and tax filing services in 90 countries, including handling country-specific pay slips and forms. They can also work with their customers to meet specific needs in a la carte manner. For example they offer Comprehensive Services which provides full blown business process outsourcing for organizations in need of staff support. They can also provide just the tax processing/filing services for a company, including integration with the company’s payroll module in its 3rd party ERP system.

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